True Dental is your front office dental partner. Every call answered, around the clock. Overdue and unscheduled patients brought back. Missed diagnoses caught, balances collected. More production without a new hire — and patients who stay, because someone always picks up.
Four moments, one voice — a text and her reply, a call if she doesn’t respond via text, the booking, the reminder. They play on their own; pick one to jump to it.
Set your active patients and offices, tick the services you’d turn on, and the tape tallies two lines: what’s on the table today, and what comes back every month.
Six services, one team. Turn on the ones you need; every one reports what it did, every day.
Every call and text answered on the spot, day, night and weekend, booked while they’re on the line, emergencies to a person, the morning’s list waiting at 8.
Overdue hygiene back in the chair, diagnosed treatment scheduled, no‑shows rebooked, unconfirmed visits confirmed, open chairs filled, referrals in booked, benefits used before year end.
PPO checks already run through your software; the plans it can’t reach get checked and authorized on the payer’s own portal before the visit — no surprise ineligibility, no write‑offs.
We read the clinical notes, find treatment the dentist already identified that never reached the plan, and put it there for the dentist to confirm.
Patient balances collected by a conversation, with a payment link or a plan; each chart prepped so the claim goes out right the first time.
Programs and campaigns built for your practice’s own goals, on the same team — blood pressure and A1c checks for health‑plan quality measures, membership‑plan enrollment, a recall run your own way.
We work inside the practice software you already run — including Medicaid and HMO plans your clearinghouse can’t verify.
A three‑office dental group with $8M in annual revenue partnered with True Dental DPO and raised its bottom‑line profit by 20%.
Pick one office, one service, one 30‑day window. We stand it up within two weeks, measure against your baseline and share the read‑out with you. No commitment beyond the pilot.