True Dental is a dental partner organization. We run your front office, and the practice stays yours. We pick up every call, day or night, bring back the patients who slipped off the schedule, and book the treatment your dentists already diagnosed. You get more production without another hire. Your patients stay, because someone always answers.
DSOs buy practices. We don’t. A dental partner organization runs the parts of the front office you hand us, under your name, and the practice stays yours: your patients, your team, your say.
Grace texts her first. If Maria doesn’t text back, Grace calls. Either way she’s on Thursday’s schedule with a reminder the day before, and nobody at your front desk had to pick up the phone. Tap any step to jump to it.
Enter your active patients and number of offices, then switch services on or off. The first total is revenue sitting in your schedule and your ledger right now. The second is what a conservative month of work brings back.
Start with one and add more when you’re ready. Whatever you turn on, you get a report of what we did, every day.
We answer every call and text, nights and weekends included, and book the visit while the patient is still on the line. On the phone, we answer in the caller’s own language. Emergencies go straight to a person. Your team walks in at 8 to a list of everything that happened overnight.
Overdue hygiene patients come back. Diagnosed treatment gets scheduled. No-shows get rebooked, tomorrow’s visits get confirmed and last-minute openings get filled. Before the year ends, patients hear about the benefits they haven’t used.
Your software already handles PPO checks. For the Medicaid and HMO plans it can’t reach, we log in to the payer’s own portal, confirm eligibility and get prior authorization before the visit. No surprises at the chair, and fewer write-offs.
We read your clinical notes for treatment a dentist already identified that never made it onto the plan, then add it for the dentist to confirm.
We reach out about open balances and make paying easy, with a link or a payment plan. Before a claim goes out, we prep the chart so it’s right the first time.
Need something the other five don’t cover? We build it. Blood pressure and A1c checks for health-plan quality measures, membership plan sign-ups, a recall program run your way.
We work inside the practice software you already use, so your team has nothing new to learn.
$8M a year in revenue across three offices. After partnering with True Dental DPO, profit went up 20%.
Three steps, one office, 30 days.
The form takes a few minutes. We reply within one business day.
One service in one office. You’re live within two weeks.
After 30 days we compare against your baseline together. No commitment beyond the pilot.
Short answers. Ask us anything else on the first call.
No. We work inside Open Dental and Dentrix Ascend today. Tell us if you run something else.
It goes straight to a person.
On the phone, Grace answers in the caller’s language from their first word.
It depends on the services and the size of the practice. Our target is $5 back for every $1 in fees, and the pilot shows you the real number before you commit.
We work under HIPAA and sign a BAA with your practice.
Pick one office and one service. We have it running within two weeks, measure it against your numbers from before, and go through the results with you. After 30 days you decide. No commitment beyond the pilot.